Privacy
Privacy Policy
Effective Date: May 15, 2025
Astral Imaging Intl Inc ("we", "us", or "our") respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website https://astralimaging.com/, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
1. Information We Collect
- Personal Information: Name and email address
- Usage Data: Pages viewed, time on site, referring URLs
2. How We Collect Information
- Directly from you via forms or communication
- Automatically through cookies and tracking tools
3. Cookies and Tracking Technologies
We use cookies and Google Analytics to understand website usage. You can disable cookies in your browser settings.
4. Use of Your Information
We use the collected information to respond to inquiries, improve our services, and communicate updates if you opt-in.
SMS consent or phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes.
5. Disclosure of Your Information
We may share data with trusted service providers and legal authorities when required. We do not sell your information.
6. Data Security
We implement reasonable safeguards, but no method is completely secure.
7. Your Rights and Choices
You may request access or updates to your personal data and opt out of marketing at any time.
8. Children’s Privacy
Our website is not intended for users under the age of 13.
9. Contact Information
If you have any questions, contact us via:
- Email: info@astralimaging.com
- Contact Form: Contact Page
- Phone/Text: 323-255-4646
10. SMS Terms & Conditions
- SMS Consent Communication:
The phone numbers collected during the SMS consent process will not be shared with third parties for marketing purposes.
- Types of SMS Communications:
If you have consented to receive conversational text messages from Astral Imaging, you may receive conversational SMS messages related to the following:
- Conversations (external): Drop Off Location, store hours, order status, repair status
- Conversations (between employees): Schedule, appointment
- Message Frequency:
Message frequency may vary depending on the type of communication and your engagement.
- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ if the message is sent domestically or internationally.
- Opt-In Method:
You may opt in to receive conversational SMS messages from Astral Imaging in the following way:
- We ask them verbally
- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS you receive. Alternatively, you can contact us directly to request removal from our messaging list.
- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at +1323-255-4646
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting "STOP."
- For assistance, reply with the word "HELP"
- visit our privacy policy and terms and conditions at https://astralimaging.com/contact-us/
- Messaging frequency may vary.
11. Changes to This Policy
We may update this Privacy Policy and will post the new version on this page with the effective date.